Last week I had the privilege of flying to Wellington to attend the Aotearoa New Zealand Association of Social Workers (ANZASW) Conference. This year's theme was Standing Together, a simple phrase carrying a surprisingly powerful message in a world that is simultaneously becoming more diverse and more individualistic.
Like any worthwhile adventure, the trip had its moments.
One evening I headed out for dinner with my fellow ANZASW Board members. The venue had supposedly been confirmed as wheelchair accessible. On arrival, however, we discovered that "accessible" apparently meant "there are only one or two steps."
The restaurant manager helpfully informed me that there was a side entrance I could use.
The side entrance also had a step.
Fortunately, a wooden cutting board appeared and was promptly repurposed into a makeshift ramp. Problem solved.
I remember sitting there quietly amazed that someone genuinely thought one or two steps qualified as wheelchair friendly. It was a reminder that accessibility is often not about grand policy statements or expensive modifications. Sometimes it is simply about understanding what a barrier actually is.
Thankfully, the rest of the trip was much smoother.
The Wellington Quarter Hotel was excellent. The accessible room featured a large shower area, a complimentary shower chair, and, perhaps best of all, it was located on the sixth floor rather than hidden away on the ground floor. The view looked out over the surrounding hills, making it a genuinely pleasant place to return to after a full day of conference sessions.
The conference itself offered some fantastic networking opportunities. I came away with direct contact details for a couple of university professors in attendance, opening doors for future conversations and collaborations. One of the great strengths of conferences is that you often arrive expecting to learn and leave having connected with people you never expected to meet.
Yet when I reflect on the week, what stays with me most is not the networking, the accommodation, or even the accessibility mishaps.
What stays with me is an idea.
The idea of being seen and unseen at the same time.
That thought crystallised as I listened to Eugene Ryder KSM speak. Eugene's life story is extraordinary. As a child, he experienced severe abuse in state care. He spent time on the streets, became involved with Black Power, offended as a young man, and served time in prison before he was old enough to vote. Yet he later returned to education as an adult, gained a social work degree, became a respected community advocate, worked alongside the Abuse in Care Royal Commission, and was eventually awarded the King's Service Medal for his service supporting survivors and marginalised communities. Today he continues to advocate for those whose voices are often overlooked.
As I listened to Eugene speak, I found myself unexpectedly overwhelmed.
There are conference presentations that are informative.
Then some presentations reach through your professional armour and punch you squarely in the soul.
This was one of those.
I will freely admit that I became a little teary-eyed listening to his kōrero. In truth, part of me wanted nothing more than to disappear somewhere quiet, regroup, and sort through the emotional cyclone that had just smacked me in the face like a wet fish sundae.
Unfortunately, that wasn't really an option.
I was sitting right up the front for Eugene's presentation.
A tactical withdrawal would have been immediately noticeable.
On the plus side, I did get a hug from Eugene afterwards, so I'd say that balanced things out rather nicely.
One comment Eugene made particularly resonated with me. He spoke about walking a "thin line" between different worlds, never fitting neatly into one camp or another. Being seen as belonging to one group while simultaneously never fully belonging there at all.
Listening to him, I realised that many of us carry our own version of that experience.
For me, that experience is disability.
I have spent more than fifteen years working professionally across disability, trauma, teaching, customer service, and quality management. Alongside that sits nearly half a century of lived experience as a disabled person.
For a long time, I viewed those as separate things. One was my professional life and the other was simply my personal experience.
Over time I have come to realise that they are inseparable.
My disability is not something I work around in practice.
It is one of the tools I bring to it.
Throughout my career I have found that my disability has often helped me connect with people in ways that another practitioner might struggle to. Clients who may have been guarded around an average male practitioner were often willing to engage with me. Sometimes they saw me as less threatening. Sometimes they recognised vulnerability. Sometimes they simply recognised that I knew what it was like to experience life from outside the mainstream.
My disability creates a bridge.
These days I have stopped thinking of it as something separate from my professional identity. In fact, let's call it what it is:
My otherness.
My otherness is not a weakness.
It is not an obstacle.
It is not something to be overcome.
It is one of the secrets of my practice.
The very thing that makes me different is often the thing that allows me to build trust, establish connection, and meet people where they are. It reminds me that every person carries experiences that may not be immediately visible. It helps me look beyond labels because I know what it feels like to be reduced to one.
Perhaps that is why the conference theme, Standing Together, resonated so strongly.
Standing together is not about pretending our differences do not exist.
It is about recognising that our differences matter.
It is about seeing the full person rather than the label attached to them.
It is about understanding that lived experience, trauma, disability, culture, identity, and even our own sense of otherness can become sources of strength rather than barriers to connection.
We are all seen.
We are all unseen.
The challenge is learning to recognise both within ourselves and within others.
That is the thought I carried home from Wellington.
And I suspect it will stay with me for quite some time.


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